This online course teaches you the increasing importance of Customer Experience Management. Quickly grasp how to track and analyse the changing nature of your digital customers, create feedback loops, and fully embed the customer experience within your business.
From $595
Customer Experience Strategy (Online) program will prepare you to develop this new vision and gain a competitive business advantage.
From $2210
6 weeks
A Strategic Approach program is designed to introduce strategies and frameworks that you can use to maximize customer loyalty at your organization.
From $2337
Customers sit at the heart of every company. The organisations that create intelligently designed customer loyalty programs enjoy a critical advantage over their competitors. For loyalty managers, marketing consultants, general managers, and sales/business development leaders, this program will provide you with new and emerging tools to develop a leading-edge customer loyalty program and the strategic framework for growing that loyalty over time.
