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ACCC highlights key themes for final Digital Platform Services Inquiry report

The Australian Competition and Consumer Commission (ACCC) has highlighted legislative and regulatory developments, key trends, and potential and emerging competition and consumer issues as the key focus areas of the tenth and final report of the Digital Platform Services Inquiry, due in March 2025.

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Telstra, Kia, Mailchimp CMOs on how they’re using AI, linking bonuses to cross-functionality, selling distinctiveness to the c-suite – and why marketing trumps customer

There’s a tonne of people with customer in their title, but Telstra CMO Brent Smart says marketing is the only function that can actually deliver new customers. Kia’s top marketer Dean Norbiato is KPI-ing staff on being cross-function and cross-discipline, or they don’t get their bonus. Mailchimp CMO Michelle Taite is making her teams play golf with dumplings using a mouse. The three unpacked AI use cases, creative effectiveness strategies, selling brand and distinctiveness to the CFO – and why nothing in marketing can be binary.

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The big squeeze: Freedom Furniture, ING, Menulog, SPC CMOs unpack what they will and won’t do to get through FY25

Freedom Furniture GM of marketing, Jason Piggott, sees it as a see-saw: “Adjusting the now, while still keeping an eye on the future”. Marketers from across industry sectors are all too aware of the impact ongoing economic uncertainty and cost-of-living woes are having on customers’ hip pockets, sales and salience. But marketers at Freedom, ING, SPC and Menulog are largely sticking to their guns when it comes to the way they plan out their FY25 budgets, key initiatives and how they manage agency partnerships.

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Environment Victoria, Comms Declare follow up Masterchef Australia’s gas sponsorship criciticisms with report alleging industry’s detrimental impact on energy users

Environment Victoria and Comms Declare is continuing its fight against Australia’s energy sector, releasing a new report titled alleging the gas industry is working against the interests of energy users. It comes as YouGov commissioned research shows nearly three in four voters supporting health warnings on gas appliances and 63% want eco labels on appliance advertising.

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