Customer Experience Strategy (Online) program will prepare you to develop this new vision and gain a competitive business advantage.
From $2210
6 weeks
A Strategic Approach program is designed to introduce strategies and frameworks that you can use to maximize customer loyalty at your organization.
From $2337
This online course teaches you the increasing importance of Customer Experience Management. Quickly grasp how to track and analyse the changing nature of your digital customers, create feedback loops, and fully embed the customer experience within your business.
From $595
Make your customer the hero. Join us to look at the drivers of human behaviour, and how a greater understanding of these touchpoints, including digital experiences, can be applied to customer experience.
From $435
3 Hours
Join this hands-on course to learn tested systems for defining, claiming and maintaining a thought leadership position for your brand, founders and senior leaders.
From $650
6 Hours
Make your customer the hero. Join us to look at the drivers of human behaviour, and how a greater understanding of these touchpoints, including digital experiences, can be applied to customer experience.
From $435
3 Hours
Make your customer the hero. Join us to look at the drivers of human behaviour, and how a greater understanding of these touchpoints, including digital experiences, can be applied to customer experience.
From $435
3 Hours
Customers sit at the heart of every company. The organisations that create intelligently designed customer loyalty programs enjoy a critical advantage over their competitors. For loyalty managers, marketing consultants, general managers, and sales/business development leaders, this program will provide you with new and emerging tools to develop a leading-edge customer loyalty program and the strategic framework for growing that loyalty over time.
