This online course teaches you the increasing importance of Customer Experience Management. Quickly grasp how to track and analyse the changing nature of your digital customers, create feedback loops, and fully embed the customer experience within your business.
From $595
Build the soft skills that set you apart. This practical course helps you strengthen strategic thinking, communication, creativity and collaboration, so you can lead with confidence, work smarter, and maximise the impact of your technical skills at work.
From $729
8 Hours
Master advanced digital strategy with AI-driven decision making, data-led planning and budget optimisation. Learn how to use AI, GA4 and analytics to improve ROI, strengthen branding and deliver measurable business growth across channels.
From $729
Customers sit at the heart of every company. The organisations that create intelligently designed customer loyalty programs enjoy a critical advantage over their competitors. For loyalty managers, marketing consultants, general managers, and sales/business development leaders, this program will provide you with new and emerging tools to develop a leading-edge customer loyalty program and the strategic framework for growing that loyalty over time.
