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April, 2016

Member Spotlight: Rohit Mandanna

Rohit is a senior leader with over 16 years’ experience in strategy, customer experience and business growth. Rohit is driven by curiosity and powered by passion to solve problems that truly make a difference to the lives of customers. His passion for the customer was developed very early in his career, during his first role with Tata Global Beverages, the world’s second largest tea and coffee company. He is currently with the NSW Government, leading the Customer Centric Program for the Office of Environment & Heritage, and is responsible for improving the quality of services and experiences, the agency delivers to its customers and community in New South Wales. Prior to this he spent 10 years at AMP, and in his last role as Head of Business Growth & Performance, was responsible for driving customer centred growth. Rohit is also an alumni of both the University of Melbourne where he did his Master of International Business, and the AGSM where he did his MBA.

Rohit would like to meet with you to get insights on organisations that are leading the way in the data and analytics space, and how they are combining primary, secondary and other data sources with technology, and analysing this information in real-time to offer personalised solutions to customers.