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‘Half the impact comes from creative’: System1 customer chief Jon Evans on how to sell-in emotional ad investment to cold, rational CEOs, CFOs – the CMOs nailing it, and why channel mix obsession will waste brands’ biggest investments

Future of TV Advertising international keynote Jon Evans is Chief Customer Officer at marketing effectiveness data firm System1 – and one of the world’s top marketing podcasters. He’s on a mission to help marketers hold the line and sell-in emotional, creative campaign investment to rational, hard-nosed exec teams by better predicting its P&L impacts. While the media industry obsesses on the medium – optimising channel mix, ROI, CPMs, the value equation of the channel – fully half of the business outcome depends on the creative, i.e. the message, per System1’s analysis of 100,000 campaigns. But that message is getting lost says Evans. He wants to help CMOs avoid getting fired by arming them – and the C-suite – with the data to better predict how their ads and massive media investments will perform over the long term. Which just might counteract the accelerating rush to performance channels, with Coke the latest, as marketers seek any kind of validation in the face of exploding remits and intensifying short-term pressure. Plus, he has a toolkit for brand marketers and agencies that unpacks how to build mental availability, cut through and more predictable business results on which to base their media buys.

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‘Stickiness to kill for’: Misplaced brand safety fears and agencies missing clues see brands shun a million true crime podcast listeners; IAB turns to neuroscience to solve mystery

Misplaced brand safety concerns are robbing advertisers of a million listeners a month, with a stickiness in true crime podcasts that most media channels would kill for, according to IAB and Neuro-Insight. Agencies are seemingly behind the contextual curve, per their latest research, and are yet to put the clues together – despite new evidence staring them in the face. It’s a mystery Neuro-Insight boss Peter Pynta is determined to get to the bottom of. 

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Australia Post inks deal with Salesforce to drive digital transformation

Australia Post and Salesforce have announced a multi-year, multi-product partnership aimed at supporting the postal service’s digital transformation strategy. The deal includes the implementation of artificial intelligence (AI) across Australia Post’s entire organisation.

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Mentorship rewired: Why ex-GroupM chief, McDonald’s and ANZ CMO Mark Lollback is creating a ‘global village’ to build more successful modern execs – big hitters on board

Ever wanted to design your own personal board? Talk under the cone of silence to someone who’s already been a CMO or CEO in the same industry or agency landscape and who actually relates to your struggles without the commercial rivalry? Share high-performance team or startup strategies, transformation plans or simply nut out your next career move with someone who has been there, done that? Or provide your talent with a way to develop and grow so you retain them for longer, and have a happier, more productive workforce? Maybe you’ve just been fired and need help mapping out the next strategic move. That’s what GroupM chief and McDonald’s and ANZ CMO, Mark Lollback, believes he can fix through his new venture, Global Mentorship – with some big names on board. Here’s the plan.

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Performance enhancer: Asahi toasts 23% paid media efficiency gains, 46% click cost plunge, 20% cheaper CPMs, hits 50% click throughs – now ‘all 23 brands want to get on board’

It sounds like the holy grail of media spend: More efficiency, more effectiveness, more strategic thinking and more brand benefits. And that’s what Asahi believes it’s getting through its new investment into a marketing intelligence platform. During this week’s Salesforce World Tour in Sydney, the FMCG giant was touting KPIs including a 46 per cent drop in cost per click, 20 per cent CPM reduction, 33 per cent lift in 3-second view rates, 17 per cent higher engagement rates on media assets and 50 per cent click through rate in the first few months of having a unified marketing intelligence platform in place across three brands. In the next month, it’s expecting even more as all 23 brands in the Asahi portfolio benefit from the new approach to paid media investment and reporting. 

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