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Aussie consumers shift towards local goods amidst tariff turmoil: Kantar

Kantar’s latest Consumer Sentiment Barometer reveals significant shifts in Australian consumer behaviour in response to economic pressures. According to the findings, 42% of Australians are poised to cease purchasing US products and services due to tariffs, while 53% intend to increase their consumption of local goods.

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Zip Water picks Avenue C as media partner for ANZ

Zip Water has appointed Avenue C as its media partner across Australia and New Zealand following a competitive pitch process managed by Tumbleturn Marketing Advisory. The partnership encompasses the Zip Water brand in Australia and Zenith Water in New Zealand.

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Allianz Australia partners with Spotify for road safety initiative

Allianz Australia has unveiled a new initiative titled ‘Seat Belters’, an in-app experience on Spotify aimed at promoting safer driving habits through the creation of personalised playlists. This launch coincides with National Road Safety Week, which takes place from 12-18 May.

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‘It’s a big myth’: James Hurman, Klaviyo study of ANZ online retailers, 1.7m shoppers explodes adage that it’s ‘5x cheaper to retain than acquire new customers’

A leading global proponent for creating emotion-triggering advertising and communications to ensure business impact all but acknowledged last week that customer experience can move the dial faster in positive customer sentiment and “emotional loyalty” than ads ever will. But there’s a catch or two – bad CX  damages business faster than ads and data from dozens of ANZ ecom players and 1.7m online shoppers has trashed a widely held industry view, particularly among tech companies, that retaining more customers is good for business. “This is a big myth I’m going to bust,” Hurman told a silenced crowd of ecom and CX specialists last week at Klaviyo’s K:Syd conference.  

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