Suncorp Executive General Manager for Brand & Customer Experience, Mim Haysom says the pressure on marketers to pile budget into performance channels is increasing exponentially. But legendary adman Sir John Hegarty thinks the industry is approaching peak performance – and a reset is incoming. There’s evidence locally that brands are reacting to soaring search and social ad costs by investing in longer term brand platforms and channels – and are ramping up. But they risk a hard landing, warns Taboola CEO Adam Singolda.
Author: admin
The CMO Awards podcast ep3: ‘Brand is the unit of value creation’: Lion co-MD Anubha Sahasrabuddhe, McCain growth chief Olivia Dickinson, SiteMinder’s Trent Innes on chief growth recipes – and pitfalls to avoid
Lion co-MD Anubha Sahasrabuddhe launched a 500-day growth sprint in 2023. Time’s up, so what has she achieved? A promotion hints it’s worked. McCain’s growth marketing chief and former Chobani GM of growth, Olivia Dickinson, has likewise made rapid product-to-market sprints – but unpacks just why marketing is fighting a losing battle without product, ops, finance and sales onboard and running in tandem without anyone fumbling the baton. SiteMinder’s chief growth officer, Trent Innes, suggests those thinking they’ve slam-dunked growth with a basketful of marketing qualified leads are probably not long for this world. The good news? There’s an inextricable link between growth and brand power, say all three in this latest CMO Awards podcast episode.
The CMO Awards podcast Ep3: Why we need ‘growth’ in job titles: Former and current marketing leaders from Lion, SiteMinder and McCain on how they’ve oriented teams and culture to drive new growth and brand ambitions
At its core, the job of the CMO is to deliver business growth. And if Mi3’s story on marketing jobs recently and what company CEOs want in their marketing hires in 2025 is anything to go by, there is a recalibration back to topline growth rather than just pure cost cutting and efficiency, coming our way – good news for marketers, it seems. Yet companies are increasingly favouring alternative job titles, such as chief growth officer and chief customer officer, or creating new functional structures and ways of working to set the north star and signal the need for disruptive, transformational growth. At the same time, diversity of marketing remits makes it difficult to understand what levers marketing chiefs will actually control in their pursuit of growth for a business. In episode three of the CMO Awards podcast, powered by Mi3, three marketing and business luminaries with the mantle of delivering net new approaches to growth, share how they define and pursue that ambition: Lion co-MD and former chief growth officer and CMO, Anubha Sahasrabuddhe; SiteMinder chief growth officer, Trent Innes; and recently installed McCain growth marketing director and former Chobani GM of growth, Olivia Dickinson. All agree putting ‘growth’ front and centre in job titles sends an unambiguous message as to a company’s intent to pursue new growth opportunities, the whole-of-organisation approach required to get there, and the disruptive nature of what is required. It’s also given each executive the power to make the hard decisions necessary to deliver sustainable growth. In Lion’s case, generational shifts around beer consumption provided a burning platform for change, while in organisations such as Chobani, pursuing agility in product innovation pipelines, again with the aim of following consumer trends, created the path to new growth – even amid fears of cannibalising existing SKUs.For Innes at Australian hotel management software-as-a-service company, SiteMinder, growth is encapsulated in the phrase ‘win, love and grow’. “It’s not just a simple case of winning them. You actually need to love them. And if you actually do that, you have the opportunity to grow with them.”It’s this thinking that has Innes suggesting marketers too commonly fall into the trap of generating short-term demand instead of thinking about customer lifetime value. “I think marketing has fallen a bit too much into the ‘we’re here to create demand’ position… Growth is not demand, it’s not sales. It is a team sport, so it has to be across the entire end in business.” Which is why Innes advises marketers to think like a CEO and to “try to get outside of your lane and think about the broader business … How does the broader business look at marketing, and what role do you play in growth?” he asks. “For marketing leaders moving forward to remain relevant, they’re going to have to start thinking like that.”Dickinson describes growth in three words: “Bold, strategic choices … we’re talking bold bets, sharp focus, but really importantly, knowing when to walk away if it doesn’t serve the bigger picture,” she says. Ensuring employees understand Lion’s growth investment is about delivering for future generations is not a won-and-done job, but requires ongoing productivity hunting, is another must for Sahasrabuddhe. “That really helps change your mindset when you are faced with going through the tough choices,” she says. “And there are plenty of tough choices, but they’re in service of growth, which gives you a very clear why.”This CMO Awards podcast series is hosted by Nadia Cameron, associate publisher and editor of marketing at Mi3, plus program lead for the CMO Awards.
Nova Entertainment launches new brand campaign via R/GA Australia
Nova Entertainment has launched a new brand campaign to position the network as a remedy to overthinking, promoting spontaneity and simplicity for its listeners.
Deloitte’s 2025 TMT Report finds gender gap in AI usage in the workplace
Deloitte Australia’s latest Technology, Media, and Telecommunications (TMT) Predictions 2025 report identifies gender disparities in generative AI usage, energy consumption of AI data centres, and trust issues related to deepfake content as key issues driven by the rapid adoption of artificial intelligence (AI).
Renae Trimble switches hotels for rugby league, joins NRL as chief commercial officer
Accor’s chief commercial officer and loyalty program lead for Pacific, Renae Trimble is switching hotel stays for football, joining the National Rugby League as chief commercial officer.
SodaStream Australia unveils Recycled Black Terra for Earth Day
SodaStream Australia has launched a new sparkling water maker constructed from 50% post-industrial recycled plastic ahead of Earth Day, in a big to highlight the company’s commitment to sustainability.
The CMO Awards podcast Ep2: Tourism Australia, Google and ABC marketing chiefs on how they have won friends and influenced people – from CEO and exec stakeholders to staff
Being able to convince others is the most critical skill marketers need to possess – the whole job of marketing is to influence consumers to consider then purchase your brand, after all. But as marketers progress into senior management positions, they also need to get better at getting team members as well as executive leadership and internal stakeholders onside. In episode 2 of The CMO Awards podcast series, powered by Mi3, three leading marketing chiefs who exhibit influence in spades tell us how they’ve done it: Former Google director of marketing ANZ, Aisling Finch, Tourism Australia CMO, Susan Coghill, and Creative Australia executive director of development and partnerships and former ABC director of audiences, Leisa Bacon. For Finch, who spent 13 years with Google, advocating for the local market to global stakeholders was a daily job. Having started with an Australia-first advocacy approach, picking and choosing the metrics that told the story she wanted to tell, she switched a blunt instrument for nuanced engagement and putting herself in the listener’s shoes.”I found it actually quite a disarming strategy to almost go the opposite way of advocacy and say to people: ‘Okay, so we’re 55th in population in the world, why are you even spending time with me?’ It’s almost that underdog card. But then you build a bit of credibility – you bring data, bring empathy… and you start to build a story. It’s quite disarming and builds trust when you say, ‘interesting, we’re 55th in terms of population, but guess what, we’re 13th on GDP. And look at the willingness of consumers to spend on smartphones, or content,” she says. “Putting yourself in their shoes, being empathetic, and bringing in data without over advocating – I found that to be more effective.” That, and sharing the odd Tim Tam, she quips. Being honest and sharing bad news early is another must CMOs agree on. Coghill, has a “no surprises” rule she applies from team to CEO, finance team, and corporate affairs. “I joke with them I am still a Catholic school girl and feel the need to confess everything and bring everybody into the tent,” she jokes. “But it has served me well, and it has kept my colleagues well informed and able to help me when and where I’ve needed it.”It’s a similar philosophy for Bacon. “In media – and especially the ABC – you are so heavily scrutinised, you have to be transparent about the good and bad all the time,” she comments. “I would apply that going forward to every job I would do. Transparency builds credibility, it builds trust, but it also is just a good way of working.” Bacon adds: “You can’t actually have influence without credibility, and you need to do things to actually build credibility”.This CMO Awards podcast series is hosted by Nadia Cameron, associate publisher and editor of marketing at Mi3, plus program leader for the CMO Awards.
Google makes (another) cookie u-turn, keeping third-party trackers alive amid monopoly ruling, regulatory heat, and industry pushback
After half a decade of promises, pilot programs, and privacy posturing, Google has officially scrapped its plan to eliminate third-party cookies from Chrome.
Flynn Group hires NRL marketer as CMO for Wendy’s in APAC, nabs group MD from KFC
Flynn Group has appointed Corina Black chief marketing officer of Wendy’s in the Asia Pacific region, following the US franchisee operator’s launch of the quick service restaurant’s first Australian store in January.