Mosaic Brands, owner of budget clothing brands including Noni B, Millers, Katies and Rivers, has gone into administration and brought in the receivers after failing to secure support for a restructure from several investors and a resolution with the ACCC on alleged breaches of Australian Consumer Law.
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Spotify and Afterpay unveil ‘Gift Generator’ to personalise shopping experience fuelled by music intelligence
Spotify has launched its largest-ever Afterpay partnership, introducing the ‘Gift Generator’ through Spotify’s ‘The Stage’ format to leverage data for personalised gift ideas.
MYOB uses its CDP to turbocharge experimentation and delivers a 20% re-engagement rate on abandoned carts
Australian accounting software powerhouse MYOB was a pioneer in the use of customer data platforms (CDPs) in Australia. Even a decade later, the technology is still delivering new and impressive benefits, and equipping the brand for a new stage of technology innovation: Personalisation at scale.
AI, data unification and loyalty programs top Forrester 2025 B2C marketing and CX trends predictions
A struggle for consumer brand loyalty due to slowing economic growth across APAC along with the displacement of 100,000 global frontline agents thanks to Gen AI are among Forrester’s top predictions for B2C marketing and CX in 2025.
General Mills’ Latina Fresh, Ford Dealer Network join WNBL as major partners for 24/25 season
General Mills’ local food brand, Latina Fresh, as well as the Ford Dealer Network, have both been announced as a Major Partner for the Women’s National Basketball League (WNBL) for the 24/25 season.
Penfolds Grange redesign for young rich set pays off; Mad Paws slips pets between the sheets – the data, macro trends and loyalty powering retail CX rethink
There were audible gasps when the Treasury Wine Estates board saw the first non-red Penfolds Grange gift box designed by creative collaborator, Japanese artist, Nigo, earmarked for the ever-younger luxury market. But as chief data and technology officer, Kate Whitney, points out, all the consumer insights, demand zone mapping, consumption occasion trends, moments and retail markers make it plain: Disrupting the wine category by building cultural credibility and meeting changing retail experience expectations is critical if Penfolds is to win against declining wine preferences. The former CMO joined Mad Paws CEO, Justus Hammer, plus FiftyFive5 head of cultural forecasting, Michelle Newton, to debate the facets of future retail and changing consumer views of value on a panel at the recent SXSW Sydney event.
54% of Aussie creators are using AI, reveals Social Soup’s latest research
Social Soup has released fresh research on the use of Artificial Intelligence (AI) in content creation, finding 54% of Australian creators are utilising AI in their content creation process, and 20% using it on a weekly basis.
General Motors ignites love story between driver and machine in first ANZ Corvette campaign
General Motors Specialty Vehicles (GMSV) is set to launch a new campaign for its eighth-generation Corvette lineup. The campaign, developed in collaboration with MBCS, MIK Studio, and director Jolyon Watkins, features the all-new Corvette E-Ray, along with the existing Stingray and Z06 models.
Hoyts unveils new and improved app for loyalty members
Australian cinema chain Hoyts has unveiled a new app exclusively for its Rewards loyalty members.
QBE latest insurer to face Federal Court proceedings over allegations of misleading discounts
The Australian Securities and Investments Commission (ASIC) has initiated Federal Court proceedings against QBE Insurance, alleging the company misled customers about the value of discounts offered on certain general insurance products.