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Brands built trillion dollar social media giants via ad spend, talk big purpose game, now some start to move on teen health crisis, age limits

Despite lofty purpose and customer-centricity talk, only one big brand, Hyundai, has put its heft behind Australia’s push to lift the age threshold for social media access to 16. But as the policy settings move from a cyber/tech issue to a public health crisis, the position brands need to take becomes more accute. Veteran social media marketer, Katie Palmer-Rose, has worked with the likes of L’Oreal, PepsiCo and Aldi and now runs influence agency Kindred. She thinks regulation is required for a legal age at 16 – and that brands will ultimately back it. For now they are “waiting to see where it lands”, but she reckons it’s time to prepare new teen approaches for “a digital world that doesn’t live in social media”. Rob Galluzzo, one of the architects of the 36 Months campaign urging government to protect younger teens from the health risks of social media, suggests more brands are about to walk the talk and sign-up. But the platforms, he claims, are pointblank refusing to engage – and telling staff not to talk.

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In retail media measurement, most brands still fall into the ROAS trap: IAB panel

Retail media may be the fast-rising star among advertising channels, but too many brands remain fixated on ROAS as the single metric. There are several reasons, starting with a tight economy, but a lack of technological sophistication is also a problem for many brands, according to panelists at an IAB event last week which included Roger Dunn, global head, retail media & performance media, Diageo, Hope Williams, head of ecommerce at Kinesso, and Andy Ford, head of data intelligence and measurement for Coles360.

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Marketing industry left in limbo on consent, fair and reasonable tests and targeting as privacy reform’s first act tackles criminals, big tech, child protection

The first tranche of Privacy Act reform finally hits parliament today with serious breaches of personal information, child protection and automated decisioning transparency top of the list. But the marketing and advertising industry remains severely short on how to move forward as key areas of reform, including the ‘fair and reasonable’ test for how to use personal information, targeted advertising, consent models and SMB exemptions get kicked down the road.

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