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Market share up 19%, profit 18%: Hard data from System1, Kantar, Analytic Partners, Arnott’s, Specsavers on running same core brand campaign for years v switching too soon

According to System1, consistency in creative translates to +10 per cent sales value gain, +18 per cent profit gain and +19 per cent market share gain. Its analysis finds brands save millions in annual media spend and attain double-digit growth by not changing their core messaging. Arnott’s CMO says adopting and holding firm to a masterbrand platform saw advertising ROI go from $2.95 in the first 12 months to $3.36 in the second year. Meanwhile, the 20-year-old ‘Should’ve gone to Specsavers’ distinctive asset and creative concept just keep on delivering. Analytic Partners reckons only 14 ads in Australia have actually ever actually worn out – and 51,000 never even got the chance to wear in. Yet marketers and agencies remain addicted to constantly switching.

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Swapping banking for education: Swinburne Uni CMO Carolyn Bendall on category hopping for a 5-year contract she didn’t think she’d complete

Whether it’s switching from the banking sector to higher education, convincing cross-functional stakeholders to stop seeing marketing as a service function and instead a driver of growth, pivoting an annual student recruitment event into the virtual realm, or challenging her creative agency to let AI come up with new brand territories to explore, Swinburne University CMO, Carolyn Bendall, hasn’t been afraid to shake things up. Now, as she exits after a five-year stint even she didn’t think she’d complete, the former ANZ bank marketer shares the hurdles and wins from her attempts to modernise and digitise marketing in the tertiary and vocational education space – and what she’s about to do next.

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