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The Monkeys’ $4m take on Chalmers’ Future Made in Australia has landed – consumer research says Australians won’t buy it

The Government has gone all out to make its $22.7bn Future Made In Australia plan land with a splash. On paper a $45m campaign budget – with $4m for The Monkeys – should be a recipe for success. The challenge is getting voters to give a toss about a vision of future prosperity years away from today’s long-running wallet squeeze and spiralling bills. Whether Australians are willing to pay more to support beefed-up local industries over cheaper imported alternatives will determine the policy’s success or failure. Consumer researchers say it comes down to collective willingness to put the bigger picture over our own back pocket. The data says it’s highly unlikely – and the odds of an ad campaign moving the needle are pretty long.

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‘If we don’t double sales, I’ll eat my hat’: Polestar boss backs hard carbon creds, speed, and hotness to steal share amid electric vehicle slowdown

Electric vehicle sales are decelerating while competition intensifies. Polestar has to cut through as a three-year-old brand amid free-spending century-old auto heavyweights while charging top dollar for its cars. Yet local boss Scott Maynard reckons it will double sales within the next two to three years – with bonafide sustainability creds doing heavy lifting. But he says the cars have to be hot and sexy too, otherwise nobody will buy them. Luckily Polestar is ramping up production and the new models – the SUVs Australia has gone nuts for – are hitting the streets with performance that blows most petrol sports cars away. Meanwhile tax and emissions rule changes could refuel electric vehicle growth next year – and maybe see competitors topping up its marketing budget.

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Anxiety index: Destination NSW CMO, News.com.au Editor and Australian psychologist unpack the macro trends driving consumer behaviour

The cost-of-living might be grabbing the headlines but according to panellists at the latest Australian Marketing Institute (AMI) and ThinkNewsBrands Marketing Perspectives Series event, it’s uncertainty and anxiety that’s driving the way consumers behave and make decisions. The bad news is it can send consumers into echo chambers in an attempt to find connection. The good news is it can also drive us to pragmatic action and the desire for authentic, genuine engagement.

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Maurice Blackburn flags Australian publisher class action against Google for alleged bid rigging, Meta collusion; $8bn Canadian publisher lawsuit paves way

Australian law firm Maurice Blackburn is investigating a publisher class action against Google in a strikingly similar $8 billion lawsuit already underway in Canada – led by a tiny regional community publishing boss, Lisa Sygutek, who won’t be cowed. “Find your inner warrior, sign-up, go for it,” she urges Australian media owners.Miranda Nagy, the lawyer leading the Australian class action investigation, likewise calls on publishers large and small to join the proposed action. She’s aiming to secure “best possible” retrospective compensation.Maurice Blackburn has come to the same conclusion as the US Department of Justice, various European regulators, and a dozen US state attorneys general. They allege Google manipulated and gamed publishers and brands for years with secret deals and projects – some in collusion with Meta – that actively sought to disadvantage them while entrenching Google’s market dominance – taking billions of dollars away from publishers and fleecing advertisers in the process by charging far more than was either necessary or officially disclosed.The alleged ruses include things like ‘project Bernanke’, in which Google was essentially able to “to take a bigger spread between publishers and advertisers, which means both publishers are getting less money and advertisers are paying more,” according to Adil Abdulla, the lawyer leading the Canadian legal effort through Sotos Class Actions. Then there was ‘Jedi Blue’, in which Google is accused of colluding with Facebook to kill the free market publishers and the broader ad market had tried to build through header bidding, while ensuring Facebook got an ad auction advantage in return.Jason Kint, CEO of US peak publisher body Digital Content Next, says Jedi Blue’s impacts “are still playing out” and forecasts “a bloodbath of lawsuits being filed”. He thinks the Trump administration will go just as hard with “eight to 10 different code name projects” to go after. While many US publishers, advertisers and agencies had been “captured” by Google, Kint reckons that “halo is starting to come off”. He urges marketers and the supply chain locally to likewise reject being strong-armed.For publishers, Future Media founder Ricky Sutton echoes that call: “This is the first window in 20 years where we’ve got a chance to take back some of the things that we’ve lost. What we do is too valuable to be lost to one commercial company with a 25 year run in the sunlight.”

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Harvey Norman and Latitude to appeal ASIC ‘misleading conduct’ findings

Harvey Norman and Latitude Finance have been found guilty by the Federal Court for misleading consumers through an advertising campaign for a 60-month interest-free and no deposit payment method. The Australian Securities and Investments Commission (ASIC) expressed concern that the advertisements masked the fact that consumers were required to take out a credit card, such as the Latitude GO Mastercard, to purchase goods. The advertisements were published between January 2020 and August 2021.

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Bunnings seeks review of Privacy Act breach finding over facial recognition tech trial

Bunnings, the Australian household hardware chain, has been found guilty of breaching the Privacy Act by the Privacy Commissioner for its use of facial recognition technology in a trial across 63 stores nationally. The system, implemented via CCTV, captured the faces of every person who entered 63 Bunnings stores in Victoria and New South Wales between November 2018 and November 2021.

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Bin it to win it: TerraCycle boss unpacks how recycling drives customer acquisition, higher footfall, bigger baskets for Walmart, BiC, Big W – trick is aligning KPIs to P&L

Fifty per cent of consumers participating in Walmart’s car seat recycling program were net new customers for the retailer. BiC’s writing instruments and Royal Canin’s pet food packaging recycling programs opened up access and engagement with hard-to-reach but critical stakeholders. That’s the kind of demonstrable customer and sales value TerraCycle CEO and founder, Tom Szaky, says more marketing teams could be capturing if they leaned into waste management and recycling as less of a regulatory sustainability activity and more of a brand and business growth opportunity.

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Beyond retail media: GroupM makes commerce play to connect brand-trade pools, measure ads to sales growth and dump ‘dumb’ ROAS metrics

GroupM is making a major play for commerce revenues as retail media continues to rise. Ex-Amazon and IPG Mediabrands’ Cadreon boss, Marc Lomas, is spearheading the play – along with former Goodman Fielder marketer Leah Jackson, who in her previous gig played a key role in handing trade marketing budgets as well as media to Initiative. Now at GroupM Commerce, the duo will be aiming to convince more brands to take a similar approach. But that requires proving incrementality – i.e. that media investments are leading to new sales and hard growth outcomes and linking measurement across all digital channels directly to the in-store shop floor. No mean feat, but Lomas, Jackson and Mindshare CEO Maria Grivas say they can do it.  First port of call? Busting measurement mind-sets away from “dumb” ROAS metrics, per Lomas. Then convincing more brands that an integrated operating model that aligns sales, marketing, brand, ecom and retail media should no longer be an outlier.

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