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More evidence B2B marketers – and sales – are flipping to brand amid performance reversal as next gen buying committees seek different set of creds

For the first time in its history, dentsu’s B2B marketing study finds that brand awareness is now more important to future strategy than performance marketing – which is sliding quickly into reverse. As corporate buying committees expand, and millennials and digital natives gradually replace Gen X as key decision-makers, another tipping point has been reached, per the study: Personal decision drivers have overtaken professional ones – and they have a very different set of buying criteria. Dentsu execs, B2B marketers and other agency bosses weigh in on the new B2B dynamic and where next from here for both marketing and sales.

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Ecom roars back to life as Coles and Woolies power; Banducci bows out with a wrap for retail media unit Cartology but Coles 360 growth rate outstrips rival

Ecommerce revenues at Australia’s two giant grocery chains Coles and Woolworths are roaring back into life, barely 18 months after pandemic-fuelled growth went into sharp reverse. Big long-term investments across retail media, loyalty, digital transformation, supply chain, and fulfilment upgrades are paying off. They say timing is everything and new Coles CEO Leah Weckert and incoming Woolies counterpart Amanda Bardwell have landed just as the sun has started shining again on online sales. But there’s still a lot of work to do. Outgoing Woolworths CEO Brad Banducci for instance flagged slowing growth at Cartology which grew ‘just’ 9 per cent – although that’s after half a decade of robust growth (and a 34 per cent CAGR over five years). Its younger, smaller retail media rival, Coles 360, grew north of 20 per cent. Both of the retail giants also flagged the growing importance of AI within their operations – but their strategies are divergent. 

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Lego and Nike team up to champion creative play and sport

In a move that promises to celebrate creative play and sport, the LEGO Group and NIKE, Inc. have announced a multi-year partnership. The collaboration is set to offer new opportunities for children and families worldwide, with activities commencing next year.

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Landmark APAC study pushes B2B marketers to more brand investment, diverse content to influence ‘hidden’ corporate buying group gatekeepers; sales function late, less influential

A swathe of B2B firms sceptical of the new crowd arguing for B2B marketing to invest more in brand and reputation building face a second wave of compelling evidence challenging the effectiveness of conventional B2B tactics, marketing qualified leads (MQLs) and the impact of the sales function in influencing the “dark funnel” of hidden executives in corporate buying groups who influence half the buying process – but don’t show up on sales team radars, CRM systems and focus on risk and reputation over features and specs. Killer stats? B2B buyers don’t reach out to sellers until they’re 73 per cent through the buying journey and 82 per cent of the time the first vendor contacted by the buyer lands the deal. “So it’s not sales calling you, it’s you calling sales,” says former BMW marketer Stuart Jaffray, now Managing Director of B2B agency Green Hat, which co-commissioned the latest B2B buying study across Australia and APAC markets.   

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