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‘Don’t f*ck it up is high on my list’: DoorDash goes hard on brand mascots, local creative in bid to boost preference, consideration – but hedges with retail performance multi-plays

DoorDash is rapidly gaining share, moving from number three to number two in a knife-fight-in-a-phone box delivery market promising to scoot “basically anything that’s not nailed down” to the doorstep within minutes. In a cut-throat market, creative cut-through and distinctiveness are key, says brand ANZ leader, Madison Westall. While rivals are mixing global and local, she’s committing to Aussie humour, insights and attitudes – Bob Katter and all. The firm’s betting on animatronic puppet bags and a brand-plus-performance play to bring home consideration and preference by the basketful. Westall aims to leave the brand cakes in the over long enough to see the rise in business outcomes. But DoorDash is running equally hard, if not harder, on performance, striking deals with retailers across the piste to rapidly move the needle.

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Intrepid Travel taps Alexa Theofanou as head of marketing for ANZ

Intrepid Travel has recruited Alexa Theofanou as the new Head of Marketing for Australia and New Zealand, effective from 22 September 2025. Her appointment is part of a broader evolution in Intrepid’s global marketing leadership, following Louise Laing’s promotion to Vice President of USA Marketing.

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