Retail brands are facing no less than a complete reimagining of what it means to be a consumer by 2030, according to a fresh report from The Future Laboratory in partnership with Afterpay. It’s a near future requiring commerce to not only recalibrate around community, values and experience, but necessitates empathetic technologies and systems that operate in the service of people, not transactions or zealous CFOs, according to E&S customer experience chief, Barry Mowszowski, plus futurist and academic, Dr Catherine Ball, speaking at an Afterpay event last week. It’s also going to mean rewiring outdated financial systems and processes that are increasingly shutting down access to credit to ensure they can deliver solutions rather than create more problems for consumers, agreed fellow panellist, Mark Bouris, the founder of Wizard Home Loans, executive chair of Yellow Brick Road, and recognised financial and business commentator.
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ASIC cracks down on greenwashing with 47 regulatory interventions in 15 months
The Australian Securities and Investments Commission (ASIC) has made 47 regulatory interventions to address greenwashing misconduct during the 15-month period up to 30 June 2024, according to a new report.
Bank of Queensland to cut 400 jobs amid simplification and digital plan
Bank of Queensland will cut 400 full-time jobs across the business in order to save $50 million a year, a decision it has attributed to simplification and digital initiatives enabling productivity gains.
Medibank profits soar as Health Insurance and Medibank Health segments power growth
Australian health insurance group Medibank has reported full year revenues of $8.18 billion, up 5 per cent on the last financial year.
Super Retail Group holds firm with increase in sales to $3.9bn and gross margin strength, buoyed by loyalty program members and new stores
Super Retail Group has held firm amid the tough trading climate for retailers, reporting a 2 per cent lift in sales to a record $3.9 billion for the full year to 30 June 2024. But like many it’s seen a hit to its earnings and profits, reporting a segment EBIT decline of 9 per cent to $400m and a net profit drop of 9 per cent to $240m.
Circana outlook report taps ‘social e-commerce’ as major growth opportunity for brands
A new report from market research firm Circana has highlighted ‘social e-commerce’ as a significant opportunity for brands, with platforms such as YouTube, Instagram, and TikTok providing the environment to accelerate consumer decision journeys from awareness to purchase in-platform.
Bupa shifts lead creative agency gig to CHEP Network, parts company with Thinkerbell
Bupa has announced a strategic shift in its creative approach, appointing CHEP Network as its lead creative agency for Australia and parting company with Thinkerbell after a three-and-a-half year partnership.
Modibodi and Fabric challenge menstruation myths with shark-infested campaign
Global period underwear and swimwear brand, Modibodi, has partnered with creative agency Fabric in a daring new campaign aimed at dispelling myths around swimming during menstruation. The campaign features marine biologist and freediver, Brinkley Davies, swimming with 5-metre tiger sharks while on her period, wearing only a Modibodi swimsuit.
SafetyCulture appoints ex-Google marketer Aisling Finch as new VP of marketing
SafetyCulture, the Australian tech firm, has recruited former Google senior director of marketing for Australia, Aisling Finch to the newly created role of VP, Marketing.
Juniorisation trend emerges in Australia’s digital advertising and ad tech industry
The Australian digital advertising and ad tech industry has seen a slight increase in job vacancy rates, from 4.5% to 4.6% in 2024, according to the IAB 2024 Industry Talent Report. The report indicates that redundancies across the sector have resulted in fewer available jobs compared to 2023. Over three quarters of open positions are targeting individuals with 1-5 years of experience, suggesting a shift towards ‘juniorisation’ of the advertising workforce. The most in-demand group are those with 3-5 years of experience.