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Insights Exchange sheds light on top concerns of Australian consumers in Trendspotting 2024 study

New data from Insights Exchange, a leading authority in Australian demography, has revealed the top concerns affecting Australian consumer behaviours. The data, part of a report titled ‘Trendspotting 2024’, goes beyond expected issues such as rising living costs, climate change, and healthcare affordability, to highlight other deeply concerning issues for Australians.

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Retail media meets ‘mobility media’: Uber Rides global ad chief says Australia powering as Uber Ride brand ads drive hard sales via Uber Eats app – but funnel collapse pushes ‘brand-formance’ trend to the fore – and 3% CTRs don’t come cheap

Uber’s ads business is starting to scale and its New York-based boss Michael Akkerman says Australia – one of its best performing markets, with a rapidly growing sales operation – will see the next wave of new formats first. He’s touting retail media meets “mobility media” and a collapsed funnel “brand-formance” model – brand and performance marketing in a single execution. A younger, richer set exposed to an Uber Ride brand ad is driving hard sales via Uber Eats with delivery and verified “closed loop” attribution. Akkerman was in Sydney last week wooing “hundreds” of agency execs and rattling off big numbers. Coke’s gamified ads in the ride business got a tonne of new customers and orders via Eats. Absolut Vodka got a 28 per cent sales increase, HSBC likewise a major uplift – and they are coming back for more.
 Put a performance element on a brand ad – and a percentage of people will immediately go and buy, says Akkerman, blurring the line between brand and demand that he suggests is a false marketing construct anyway. Just don’t ask for cheap reach, because advertisers are getting “100 per cent share of voice” with “actual humans, not digital representations” and because “bots don’t hail rides”.  Hence why Uber’s bullish on hitting a billion dollar ad business very soon – if it hasn’t already.

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