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Rise of the robo marketer? Four ways AI is reshaping the marketing model, brand toolkit, consumer experience for Pfizer, L’Oreal, Duolingo and Mastercard

How AI is transforming marketing inside and out was a big theme at global consumer electronics jamboree CES. Top level marketers from Pfizer and L’Oréal to Mastercard, Duolingo, Qualcomm, Lenovo and Annalect unpacked how they’re harnessing AI for marketing, creative and product – with some predicting the rise of the “robo marketer”. Here are some of the key brand narratives and use cases for AI emerging from this year’s event.

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BBC Studios: Sustainability messaging is mainstream in advertising, media becomes key trusted knowledge source on ESG info for business leaders, but are ANZ firms really doing enough to meet ESG requirements?

It’s official: Sustainability has hit mainstream advertising. According to BBC Studios, 50 per cent of advertising briefs coming through in ANZ are looking to land a sustainability message. What’s more, business leaders are increasingly relying on trusted media channels like the global news house for reliable and relevant information about ESG to build their own knowledge basis. Yet even as Australia edges closer to mandatory ESG reporting requirements, and greenwashing crackdowns escalate, the group’s VP of advertising and distribution is worried there isn’t enough urgency around understanding ESG practically and beyond the message.

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MLA’s summer lamb campaign: YouGov tests a generational hit or miss?

Meat & Livestock Australia’s (MLA) latest annual Summer Lamb Campaign released earlier this month might have resulted in one-third of viewers claiming they’re more likely to purchase lamb after watching the ad, yet the differences between the demos is stark.

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What consolidation? Martech spending accelerates hard as agency holdco majors sprint to front-run next boom

Annual marketing technology investment is set to hit US$216bn within the next three years – up from US$131bn in 2023 – a growth curve twice as steep as general IT spending. Yet Forrester’s latest report also says most marketers are still looking to consolidate their tech infrastructure. So what gives? It turns out brands are more focused on functional consolidation rather than vendor consolidation. The problem however remains the integration challenge, an area traditional marketing cloud big guns like Adobe and Salesforce are increasingly investing in. Where all that money’s headed has not gone unnoticed by global comms holdcos like Havas, IPG, and WPP, all of whom have been busily restructuring during the last year in a bid to front-run the next big wave of investment.

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CMOs calling time? Customer chief Stuart Tucker exits Hipages to become Hourigan headhunter, predicts senior marketer shake-up as remits explode 10x, 'grind' bites

Hipages Chief Customer Officer Stuart Tucker is swapping the tradie marketplace for the talent marketplace. The former Commbank, Aussie and Optus marketer is joining executive search firm Hourigan International and expects brisk trade at the top end of town as CMOs question the "grind" amid exploding remits while businesses eyeing growth shoots seek creative analytical problem solvers – skillsets increasingly prized. For marketers ultimately eyeing the C-suite, Tucker warns it's neither for the faint-hearted nor narrow specialists, and predicts radical change.

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